University of Toronto Emergency First Responders - UTEFR
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Refund/rescheduling policy

Course Credits:
Students who are no longer able to attend their scheduled course have the option of receiving a credit for the total amount of their registration. Credits will never expire and are transferrable between different courses and students. All credit requests must be submitted at least 5 days before the course via email to info@utefr.ca. 


Rescheduling:
All courses can be rescheduled up to 5 days before your course free of charge. Rescheduling with less than 5 days before your course is only allowed for medical reasons and must be accompanied by a medical note. Send your rescheduling request to info@utefr.ca. 

Refunds:
Unfortunately, UTEFR has a no refund policy. If you believe you have an extenuating circumstance, please email us at info@utefr.ca to discuss them.

No Shows:
Students who do not show up for their scheduled courses with no prior notice nor documentation will not be eligible to reschedule or receive credits. Students will be required to re-register to attend any program.

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  • Home
  • ABOUT US
    • NEWS
    • HISTORY
    • EXECUTIVE TEAM
    • JOIN UTEFR
    • FAQs
  • UPCOMING/PAST EVENTS
  • COURSES
    • Course Offerings
    • About our courses
    • Refund/Rescheduling Policy
  • RESPONDER'S AREA
    • ANNOUNCEMENTS
    • END OF SHIFT TIMESHEET
    • GEAR AND STUFF
  • CONTACT US
    • REQUEST MEDICAL SERVICES
    • GENERAL INQUIRIES